FAQs

Frequently Asked Questions (FAQs)

Ordering & Shipping

❓ How long does shipping take?

📦 Orders are typically processed within 1-4 business days. Shipping times vary based on location:

• Domestic: 5-10 business days

• International: 7-20 business days

• Expedited shipping options may be available at checkout.

❓ Do you ship internationally?

🌍 Yes! We ship worldwide. Please note that international orders may be subject to customs fees, which are the customer’s responsibility.

❓ Can I change or cancel my order after placing it?

✏️ We process orders quickly, so once an order is placed, it cannot be modified or canceled. Please double-check your details before completing checkout.

Returns & Refunds

❓ What is your return policy?

🔄 We accept returns within 14 days of delivery. Items must be unused, unwashed, and in their original packaging. Customers are responsible for return shipping costs. Please review our full Return Policy [link].

❓ Do you offer refunds?

💰 Refunds are issued as store credit or to the original payment method after the returned item passes inspection. Shipping fees are non-refundable.

❓ What if I receive a damaged or incorrect item?

😞 We’re sorry! If you receive a defective or incorrect item, email mellikoino@icloud.com within 48 hours of delivery with photos, and we’ll make it right.

Payments & Security

❓ What payment methods do you accept?

💳 We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and other major payment methods.

❓ Is my payment information secure?

🔒 Absolutely! We use SSL encryption to keep your payment and personal information secure.

❓ Do you accept returns for sale items?

⚠️ All sale items are final and not eligible for returns or exchanges.

Other Questions

❓ How do I track my order?

📍 Once your order ships, you’ll receive a tracking number via email. Use it to check your delivery status.

❓ Do you offer discounts or promotions?

🔥 Yes! Sign up for our newsletter and follow us on social media for exclusive deals.