1. General Information
• KOINO is an online fashion store.
• These Terms and Conditions apply to all visitors, users, and customers of our website.
2. Product Information
• We strive to provide accurate product descriptions and images; however, colors and details may vary slightly due to monitor settings and lighting.
• All items are subject to availability. We reserve the right to limit the quantity of products available or discontinue products without notice.
3. Pricing and Payment
• All prices are listed in £ and are subject to change without prior notice.
• We accept majority of payment methods.
• Sales tax or VAT may be applied at checkout, depending on your location.
4. Order Processing and Shipping
• Orders are processed within 1-4 business days. Shipping times may vary based on the shipping method selected at checkout.
• We are not responsible for delays caused by couriers, customs, or other factors beyond our control.
• Shipping costs are calculated at checkout and are non-refundable.
5. Returns and Exchanges
• We accept returns and exchanges within [number of days, e.g., 14 days] of purchase for unused, unworn, and undamaged items with all original tags and packaging.
• To initiate a return or exchange, please contact us at [Your Customer Service Email].
• Shipping fees for returns may be the responsibility of the customer, unless the item received was defective or incorrect.
6. Intellectual Property
• All content on this website, including but not limited to images, designs, logos, text, and trademarks, is the property of KOINO and is protected by copyright and intellectual property laws.
• You may not reproduce, distribute, or exploit any content from this website without our express written permission.
7. Privacy Policy
• Your privacy is important to us. Please refer to our [Privacy Policy URL] for details on how we collect, use, and protect your personal information.
8. Limitation of Liability
• KOINO is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
• Our liability is limited to the purchase price of the item(s) purchased.
9. Changes to Terms and Conditions
• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect upon posting to the website.
• Continued use of our website following any changes signifies your acceptance of the updated terms.
10. Governing Law
• These Terms and Conditions are governed by the laws of the UK. Any disputes arising from the use of our website or purchases will be resolved under the jurisdiction of the courts in [Your Location].